We've had a face lift...

Welcome to our new website! We hope you enjoy the new and improved experience. We upgraded our website to be more user friendly.. that’s right reader. We care about you! While we hope you enjoy the new visual aspects (looking good right?) we hope you find it easier to navigate and that information is more readily available. There are more tweaks coming so please be prepared. Recall System Pro is 100% dedicated to its customers and we want all aspects of your experience with us to be positive.

We hope you enjoy the new and improved RSP website!

Emails for patient recall?

There is no arguing that automated emails and text messages are a convenience for any practice. They can reduce the number of phone calls staff are required to make. That's why we include them as part of what you get when you subscribe to Recall System Pro.  Here's something that is not commonly known - less than 15% of patients will open an email when they do not have an appointment. If you are looking for software that can assist you with recall, more than email is needed.


You might be thinking ' but I know that patients respond to email and text, they love the convenience, I'm asked for it more and more'. This is true for confirming appointments. In fact, around 60-70% of patients will respond to an email when they have an appointment.  So the distinction that I'd like to point out here is that email and text work great for getting patients to confirm an appointment they already have, but when using the same technology for getting patients to come back, the results drop significantly. When shopping for a patient recall product, it's important to understand this difference.

Happy Thanksgiving!

I quick Happy Thanksgiving to all our American Subscribers. I hope you enjoy the long weekend and take advantage of the time off with your families. We at RSP are thankful for your continued support.

Kamloops, Penticton, Kelowna

A heads up that Ron Barsotti will be traveling to Kamloops B.C January 14th/2015, Penticton B.C January 15th/2015, and Kelowna B.C January 16th/2015 to present 'Taking the Pain Out of Patient Recall'. This educational seminar is very well received and all dentists and office staff in the area are encouraged to attend. These events have been organized by Patterson Dental and we are delighted to be able to add value to the practices in the area. If you are interested in attending simply click the name of the city you would like in this post and register.

T.O.D.S 2014 Thanks!

We at RSP had a great time attending the T.O.D.S conference this year. It was great to see some familiar faces! I'd also like to acknowledge the fantastic effort put forth by our newly acquainted friends at Patterson - specifically Gary, Linda, Wendy and Jim. We very much appreciate the support and look forward to many more events together.

Multiple Family Members - One Click

 

A small but time saving feature has been added to Recall System Pro. You can now complete actions or change statuses of entire families at once rather than having to go into each individual family member file. Just another way to save you time and frustration throughout the day.

Happy Thanksgiving!

Just a quick note to wish all of our Canadian Recall System Pro subscribers a Happy Thanksgiving. Enjoy the break, we at Recall System Pro hope you have a great long weekend. We are thankful for your continued support!

T.O.D.S 2014

Calling all B.C. RSP users! We will be attending the Thompson Okanagan Dental Society meeting from Oct.23rd to Oct.25th 2014. Ron, the CEO of RSP will be giving an excellent patient recall talk if you'd like to deepen your understanding on the subject matter. There is no charge for attendance. Also, if you have the time, please come by our booth for a visit - we will be a part of the Patterson Dental booth.

And it goes without saying but any practice who may be interested in what we have to offer please feel free to stop by and ask for me as well. Looking forward to seeing you there!