The effectiveness and growth of a team is dependent upon open, direct and responsible communication. This type of communication involves dealing with problems, issues and concerns as they occur in a direct and responsible manner. This serves to minimize the escalation of problems, issues and concerns into conflict which can damage working relationships and undermine the operations of a dental practice.
The timely and effective resolution of problems, issues and concerns among team members is essential to maintaining your productivity and ability to service your patients.
It takes time and effort to develop open, direct and responsible communication in a dental practice – it is not an easy task. In upcoming blogs we will discuss the steps teams can take to achieve these goals.