Select Patient Messages

Select the message that you’re looking to change (1).

Then, click the Edit Wording button below. (2)

You’ll see a handy live preview of that message at the bottom of the screen (3).

This is where you can select to;

• Add Wording After Greeting (something urgent such as COVID related protocols)

• Add Wording Before Signature ( parking lot construction or building elevator not working)

• Add Wording After Signature (food bank drive)

Simply select the appropriate option and you’ll see a window appear in the preview and this where you’ll add your additional wording.

For this example, we’ll select Add Wording After Greeting (1) and add a note about COVID safety measures at the practice (2).

Select Save, Cancel or Preview at the bottom of the page.

Select the One Week Message (1) and again, select Edit Wording (2).

Again, you’ll click Add Wording After Greeting and this time, select the Copy From button

Now a window pops up with the option to select the previously used, “Our office has re-opened and we are taking extensive measures to protect the safety of our patients (1).

You can also choose to replace what is currently in the text area or Append to to the end of existing text using the checkbox (2)

Clicking OK will paste that same message into this One Week message (3).

Click Save at the bottom and you’re done!

At this point, you can now add the message to your Two Week reminder!